Once you enroll for the course, you will be added to our Telegram group of this batch. It is a student group of all the students of the course. You may raise a query among your friends who are always eager to help you and you may also come forward to help them. Your Sir will also be present in the group as a moderator and support our queries in case of need.
Option 2: Book a Call
If you wish to talk to your Sir, book a call with us at our helpline number or take a suitable time to call.
Raise a Support from your dashboard or from My Course Section, after logging into website. We will respond to you within 48 hrs.
Option 2: Email us
All technical queries for playing the classes are to be sent only at email@example.com. (Mon to Sat – 10.30 am to 6.30pm). All emails received during off working time, shall be responded on next working day.
Option 3: Contact us
You may contact at our helpline number – 033 4059 3800 (Mon to Sat – 10am to 6pm).
Payment options: You can enroll by online payment only.
If your fees are being sponsored by any GST registered firm/company, you may choose to avail GST invoicing while making payment.
The onus of availing the credit of GST rests completely on the entity whose detail you furnish.
1. Refund application from Parent/Guardian to be submitted stating the reason for seeking refund. The date of submission of written application for refund at the office will be considered for the purpose of calculation of the refund.
2. Refund Policy:- [ From the date of purchase or start of 1st class whichever is later]
100% of Course Fees
90% of Course Fees
75% of Course Fees
50% of Course Fees
25% of Course Fees
*No matter how many number of classes you have seen or not.
3. All refund amount will be transferred in the bank accounts of student’s account.
You may wish to choose for –
a)Collect from Centre – While booking, select the centre name from where you wish to collect the course package.
b)Delivery - We will deliver the package to your address within 7 working days of placing the order, subject to any situation beyond our control or technical challenges.